Update: 235 PM EST
We continue to observe stable and improved service performance, with active data sessions across the affected profiles operating without the previously reported degradation.
At this stage, the situation remains under active monitoring and validation, in collaboration with our connectivity provider, to ensure sustained service quality and confirm full resolution.
Initial notice: 10:50 AM EST
RTK Mobile is currently experiencing a service degradation affecting a limited number of users. You may see interrupted or unstable data sessions.
The issue has been escalated to our upstream provider, who is actively working to identify the root cause and restore full service.
What we know
- Date: 21 May 2026
- Start Time: 17:50 UTC+3 (10:50 EDT)
- Status: Under active investigation
We know how critical reliable connectivity is to your fieldwork, and we’re sorry for the disruption. We will update this page as soon as we have meaningful progress to share.
If you have questions or need to report impact to a specific job, our support team is standing by at support@rtkmobile.com.
Thank you for your patience.
The RTK Mobile Team