Other help

Does My Tablet Support Cell?

Check on Juniper's website whether your Carlson RT tablet is cell-enabled before installing a SIM.

Find if your device is supported

Some Carlson RT tablets do not support cell even though they might have a SIM card slot in the back. To check if yours has cell enabled, go to https://junipersys.com/support.

Juniper support page

Then choose, "My Product", then click, "Check Product Status"

Check Product Status

Then find your serial number from the back of the tablet.

Serial number on the back of the tablet

Now type it into the box on Juniper's website.

Serial number lookup

Now you can check if your tablet supports cell.

Check for cell support

Serial number results

If it says Yes, your tablet is ready for an RTK Mobile SIM card. If it says no, then you might be able to use the SIM card in your Carlson rover. If you don't have a Carlson Rover, then you might have to upgrade to a cell-enabled Carlson tablet or Carlson rover to be able to use our SIM cards.