Carlson RT5 | RTk5 Tablet SIM Setup

All you have to do is install the SIM, then run RTK-Mobile-Setup.exe on your tablet. You do not need to activate the SIM first.

When you run it, Windows will show a "Windows protected your PC" security warning because the program is new to Microsoft Defender SmartScreen. Click More info, then Run anyway.

What the program does:

• Finds your cellular modem and inspects it for available SIMs or eSIMs
• Checks whether your SIM is activated and directs you to purchase a data plan for it if not
• Sets up your cellular network connection and sets your APN to flolive.net

If it reports that no Mobile Broadband cellular interface was found, it made no changes. Check that your tablet supports cellular, then use Manual setup instead.

If you are unable to run the program, use Manual setup instead.

In some cases the internet will start working without setting up the APN. This may happen when you connect with a T-Mobile tower, but it is temporary. You will still need to set up the APN on the data collector with the following instructions.

In the lower right area of the task bar, tap the internet icon (three types of internet icons are circled in red below) and make sure that Cellular is enabled.

Click on "Network and Internet" settings in that same area.

In the Network and Internet settings dialog choose Cellular on the left side.

In the Cellular dialog, make sure that Roam is marked and go to Advanced options.

In Advanced options, click on "Add an APN".

Type in RTKMobile for the Profile name.

Type in flolive.net for the APN name.

Set APN type to "Internet and attach" or "Internet" if "Internet and attach" is not available.

"Apply this profile" should be on.

Everything else should be blank or marked as None or Default as shown below.

Click Save. Click on the back arrow at upper left to exit.

You should see the Cellular icon in the task bar. Tap the icon to see the Cellular status. It may take a few seconds to get connected.

Make sure the Cellular button is on as shown above and wait two minutes to allow time for the first connection until you see "Connected, roaming". Roaming is normal and you will not be charged extra for roaming. If Cellular status is still "No Service" tap the Cellular button to turn it off and again to turn it back on. Also try restarting the tablet. If still not working, follow the RT5 | RTk5 Troubleshooting Checklist.