Activate SIM

Use your phone camera to scan the QR code on your SIM card or click here to enter your ICCID and make sure your SIM card has been activated. The ICCID is printed on the SIM card holder QR label and on the SIM itself. If it is not activated, buy a data plan subscription and associate it with the SIM.

Install SIM

Safety Notice: Power Off Before Inserting or Removing SIM or SD Card. To avoid damage to the unit or the card, always ensure the device is completely powered off before inserting or removing the SIM card or SD card. Performing these actions while the device is powered on can result in data corruption, hardware damage, or malfunction.

1. Power off the Viking!

2. Remove the Battery A door 

3. Remove Battery A 

4. Remove the SIM card rubber cover 

5. Slide the metal lid from ‘LOCK’ position to ‘OPEN’ position 

6. Gently flip the SIM holder lid open. The lid is delicate and can break if you attempt to open it while it is still locked.  

7. Use a nano-sized SIM card and insert the SIM 

8. Close the metal lid and slide back to ‘LOCK’ position (makes clicking sound)

9. Reinstall the SIM card rubber cover 

10. Re-insert the battery and insert the battery door 

11. Power on the Viking

Configure APN

Choose one of the following methods to configure the Viking with the APN server name:

• Carlson Layout
• Carlson SurvCE/PC
• Or use the Web UI

Configure APN in Web UI

In the Web UI, the SIM card APN can be configured under Networking > Modem.

For your APN, enter flolive.net

Username, password and pin: leave blank

Finally, set modem to Enabled

The post Carlson Viking SIM card setup first appeared on RTK Mobile.

“We’ve had excellent feedback from our Carlson Listen-Listen users,” said Jared Trent, COO of RTK Mobile. “RTK Mobile provides a stable multi-network cellular connection, making it a good fit for the needs of Carlson Skynet users.”

“Carlson’s new SkyNet RTN is a nationwide RTK network with outstanding accuracy that’s also simple to use,” said Butch Herter, Carlson’s Director of Hardware. “That really makes it a perfect match for RTK Mobile, because they are both no-hassle solutions with top performance that work seamlessly together.”

RTK Mobile combines the coverage of more than 300 cellular data carriers, including AT&T, T-Mobile, and Verizon, on a single SIM card. Combining Carlson Skynet and RTK Mobile provides the broadest coverage density and connectivity of any RTK service.

“Having Carlson Skynet available allows users to add a reliable network solution instead of using their own base station,” Trent said.

Carlson SkyNet RTN offers the highest overall density of U.S. RTK corrections networks, with extra RTK base station redundancy in urban centers. Built from the ground up for reliability, SkyNet RTN’s performance is based on highly advanced algorithms for sensor fusion and the most modern infrastructure available on the market, resulting in centimeter-accurate location data in more places.

Carlson Software is including a free unactivated SIM card from RTK Mobile in all worldwide shipments with qualifying SIM-ready hardware. Existing Carlson customers can request a discounted SIM card from rtkmobile.com using promo code CARLSON.

RTK Mobile data plans start at $25 USD monthly for 1 GB of data. The RTK Mobile website offers detailed video tutorials for activating and setting up the service on devices like the Carlson BRx7, RT3, RT4, RT4+, RT5, and RTk5. RTK Mobile’s flexible plans make switching between monthly and yearly billing easy.

RTK Mobile offers no-hassle cancellation; users can easily cancel services on their online dashboard at rtkmobile.com/account. If you cancel your RTK Mobile data plan within 14 days for any reason, RTK Mobile will refund 100% of your plan purchase price.

Carlson SkyNet RTN offers a free 14-day trial and an interactive coverage map at carlsonsw.com/skynet.

RTK Mobile offers their SIM cards and data plans exclusively for use in Carlson equipment.

Founded in 1983, Carlson Software Inc. specializes in CAD design software, field data collection, laser measurement and machine control products for the civil engineering, surveying, GIS, construction, and mining industries worldwide, providing one-source technology solutions for the entire project cycle. Carlson Software is headquartered in Maysville, Ky., U.S.A., with branch offices in Boston, Mass.; Almere, The Netherlands; Melbourne, Australia; Ottawa, Canada; and York, England.

The post RTK Mobile announces a 14-day trial period with the release of Carlson Software’s Skynet RTNs first appeared on RTK Mobile.

This instruction is specifically for the Carlson RT4+ and RT5+ (not the RT4 or RT5)

Activate SIM

Go to our activation page and enter your ICCID or scan the QR code of your SIM Card to make sure your SIM card has been activated. The ICCID is printed on the SIM card holder QR label and on the SIM itself. If it is not activated, buy a data plan to activate the SIM.

Install SIM

1. Turn off the RT4+ or RTK5+ by selecting “Shut down” from the power icon on the welcome screen or in the Windows menu.
2. Remove the battery door by sliding the battery lock switch to the unlocked position and pulling on the edge that pops up.
3. Remove the battery by pulling up on the black tab.
4. If you are replacing a SIM card with a new one, it is best to take out the old SIM and start the RT4+ without a SIM card inside before turning it off and putting the new one in.
5. Insert the SIM with the cut corner oriented in the same direction as the Nano SIM drawing in the battery bay you should hear or feel it click.
6. Replace the battery and battery door.

Configure APN

In some cases the internet will start working without setting up the APN. This may happen when you connect with a T-Mobile tower, but it is temporary. You will still need to set up the APN on the data collector with the following instructions.

In the lower right area of the task bar, tap the internet icon (three types of internet icons are circled in red below) and make sure that Cellular is enabled. Then click on gear icon to go to settings and choose Network and internet. Choose Cellular on the right and then make sure that Roaming is enabled, Use cellular whenever Wi-Fi is poor is on. Then click on Mobile operator settings.

In Advanced options, click on “Add an APN“.

Type in RTK Mobile for the Profile name.

Type in flolive.net for the APN name. (double check the spelling)

Set APN type to “Internet and attach”.

“Apply this profile” should be checked.

Everything else should be blank or marked as None or Default as shown below.

Click Save. Click on the back arrow at upper left to exit.

You should see the Cellular icon in the task bar. Tap the icon to see the Cellular status. It may take a few seconds to get connected.

Make sure the Cellular button is on and wait two minutes to allow time for the first connection until you see “Connected, roaming“. Roaming is normal and you will not be charged extra for roaming. If Cellular status is still “No Service” tap the Cellular button to turn it off and again to turn it back on. Also try restarting the tablet. If still not working, double check if you have a plan assigned to the SIM card. If it says, “insert SIM” try ejecting the SIM card and re-inserting.

You can also download drivers Here.

Now you can configure Carlson SurvPC or Carlson Layout to send RTK corrections to your GNSS receiver.

Configure SurvPC for SIM in Tablet
Configure Carlson Layout for SIM in Tablet

The post Carlson RT4+ | RT5+ Tablet SIM Setup first appeared on RTK Mobile.

When utilizing your SIM card primarily for RTK corrections, exceeding 1 GB of data is unlikely. For limited internet usage on the data collector, plans of 2 GB or 5 GB are generally adequate.

You can monitor your data usage and plan limits at any time by visiting RTK Mobile Account. If you find your usage unexpectedly high, consider taking steps to reduce cell bandwidth usage on your tablet or upgrading to a 2 GB or 5 GB plan.

Specific Device Instructions:

BRx7 Receiver:

Using the RTK Mobile SIM card in the BRx7 typically won’t exceed the 1 GB limit. The BRx7 has no password for it’s onboard WIFI router. This needs a password to prevent others from using your cellular connection for internet and using your data. On your phone or computer, disconnect from your current WIFI and connect to the BRx7 WIFI. It should have a broadcast ID of your BRx7 Serial number, something similar to this:

Connect to that and then go to a browser and type in 192.168.10.1 to go to the BRx7 WebUI.

It will ask for a user name and password. Default are:

Username: admin

Password: brx7

This should take you to the WebUI for the BRx7. It should look like this:

Click on the Management tab and check the box under WIFI Access Point.

Then put in a password you will remember and click on the Change button.

Data Collector Tablet:

Excessive data usage is often due to backup utilities like Dropbox on Windows 10 tablets. These utilities can sync large files without restriction. If you use such services, opt for a larger data plan, such as 5 GB, and monitor your backup contents closely. To check what is using the data, touch the internet icon and then click on Network and Internet settings. Then click on Data usage under Cellular. It will show you where your data is being used from the past 30 days.

In some instances, your device might have an “internet leak” due to malware or a program continuously failing registration. To address this, you might consider creating a firewall rule. For instructions on blocking program registration with Microsoft, visit this guide.

Managing Cellular Data on Your Device:

To control which apps use cellular data, follow these steps: Allow or Deny Cellular Data Usage.

For a comprehensive understanding of cellular settings in Windows, Microsoft provides a detailed guide: Cellular Settings in Windows.

Lastly, consider conducting a virus or malware scan if you suspect any malicious activity affecting your data usage. Malwarebytes offers a free scanning tool here. While antivirus software is helpful, remember that it can also consume data through updates, so weigh the pros and cons of keeping it installed.

By understanding your typical data usage, securing your devices, and taking proactive measures, you can effectively manage your data and avoid unexpected overages.

The post How Can I Prevent Excessive Data Usage? first appeared on RTK Mobile.

“RTK Mobile’s multi-network SIM cards were a welcome connectivity solution when they were released in the United States,” said the International Sales Director for Carlson Software, Scott Griffin. “We’re pleased to be offering the same option for all of our customers, worldwide.”

Having a SIM in Carlson hardware provides numerous benefits: In addition to the convenience of having email and other internet capabilities in the field, tablets with an internet connection pass RTK corrections through to the GNSS receiver. Alternatively, a GNSS receiver with an enabled SIM card can independently get its RTK corrections from the internet.

The RTK Mobile SIM card intelligently connects to the strongest available supported local cellular network, with no roaming fees. For example, in the U.K., the SIM will automatically connect to the strongest local cellular signal among Airtel, EE, Hutchison, Manx, Telefónica or Vodafone. For users in Brazil, the carrier selection includes Claro, TIM and Vivo. (See RTK Mobile’s full network list at rtkmobile.com/networks)

In May of this year, Carlson Software began shipping these SIM cards to its U.S. market. RTK Mobile customers in the U.S. can seamlessly roam between the major U.S. cellular networks: AT&T, T-Mobile and Verizon.

“The SIM cards Carlson ships in the U.S. are identical to the internationally-advertised SIM cards: They have the exact same features and compatibility,” said the Chief Engineer for RTK Mobile, Benson Trent. “Existing customers don’t need to upgrade, they have the same access to our vast network of over 300 carriers in 150 countries.”

Carlson Software is including a free unactivated SIM card from RTK Mobile in all worldwide shipments with qualifying SIM-ready hardware. Existing Carlson customers can request a discounted SIM card from rtkmobile.com using promo code CARLSON.

Customers can activate their SIM card by purchasing a data plan from RTK Mobile. The plans start at $25 USD per month for 1 GB of data. Detailed video tutorials for activating and setting up the service on devices like the Carlson BRx7, RT3, RT4, and RT5 are available on the RTK Mobile website.

RTK Mobile offers their SIM cards and data plans exclusively for use in Carlson equipment.

Founded in 1983, Carlson Software Inc. specializes in CAD design software, field data collection, laser measurement and machine control products for the civil engineering, surveying, GIS, construction, and mining industries worldwide, providing one-source technology solutions for the entire project cycle. Carlson Software is headquartered in Maysville, Ky., U.S.A., with branch offices in Boston, Mass.; Almere, The Netherlands; Brisbane, Australia; Ottawa, Canada; and York, England.

*Connectivity is not supported in American Samoa, Angola, Ascension and Tristan da Cunha, Bhutan, Burkina Faso, Burundi, Central African Republic, Comoros, Cook Islands, Cuba, Djibouti, Eritrea, Ethiopia, French Guiana, Guam, Haiti, Kiribati, Lebanon, Maldives, Marshall Islands, Micronesia, Namibia, Nauru, New Caledonia, Niue, North Korea, Saint Helena, Saint Pierre and Miquelon, San Marino, Sao Tome and Principe, Solomon Islands, Somalia, South Sudan, Syria, Timor-Leste, Tokelau, Turkmenistan, Tuvalu, or Wallis and Futuna.

The post Carlson Software Announces Global Launch of A Multi-Network SIM Card with No Roaming Fees first appeared on RTK Mobile.

1. With the unit powered on, press and hold the power button until the Power Off option
   appears on the screen.
2. Tap Power Off. Allow the device to power off.
3. Unlock and remove the battery door to access the SIM by sliding the 4 locking spots to the symbol
   unlock slots.
4. Remove battery by sliding the battery lock to the left.
5. Orient the SIM card so the contacts are facing away from you.
6. Gently push the SIM card into the slot. The right SIM slot is the primary SIM.
7. To remove the SIM card, gently press in the card and release. It is spring loaded. CAUTION: Do not force the card into the slot as it may damage the device. If the card does not install properly, check the orientation and try again.
8. Carefully replace the battery and slide the lock to the right to secure the battery.
9. Carefully replace the battery door and lock the battery door latches. WARNING: The battery door must be properly seated and secured before exposing the unit to water. Failure to perform this step could lead to water damage of the unit.

Configure Mobile Network

Swipe up from the bottom of the screen and then click on the settings button.

Select Network & Internet then click on Mobile network. Make sure roaming is turned on.

Press Advanced, scroll down the screen and select Access Point Names

Press + to add an APN. Set Name to RTK mobile, type flolive.net for the APN, and set the Authentication type to: None. All other settings are left at their default.

Click on the three dots in the upper right and Save – if you don’t do this you will have to start all over. Then select the APN with the radio button.

Now you can turn off WiFi (if you are connected) and go to a browser to make sure you have internet.

The post Juniper CT8 Tablet Setup first appeared on RTK Mobile.

Downloading and Installing

Download Skylight on your RT3/RT4 by using WIFI or you can also save it to a thumb drive and copy it to your tablet. Do not download Skylight from the Microsoft app store. The Skylight version 4814 is specific for this modem and you may have problems seeing profiles with other versions.

Install Skylight with default options on the tablet.

Using Skylight to connect to flolive.net

Find the Skylight icon on the Desktop and double click it.

If you are having connection problems it might look similar to this:

Cleaning Up

Click on the wrench icon to get to the profiles.

Now click on profiles and then click on the Default profile. You may need to maximize the window and slide the dividing bar to the right to see the entire name of the profiles. Change the APN to flolive.net (make sure it is spelled correctly and no spaces before or after). Just as you see in the picture below, delete any username and password, PDP type should be IPv4 or Default, and Authentication is set to None. Once that is done, click on Apply.

Delete all other profiles. If you can’t edit or delete profiles, that usually means that you are already connected. Click on OK to confirm changes and exit User Options and go back to the main Skylight App. Windows will repopulate the one with “ProvisionedContextInternetProfile” as part of the name. This is normal as long as the APN is set up just like the Default profile we edited.

Connecting to the Internet

It might take a minute or two, but it should show this screen. If it doesn’t give the option to connect, try using the drop down below the connect button. Some tablets will require turning cellular off and on again or a reboot and then checking the profiles again. There should only be profiles with APN flolive.net with the other settings as above. After it connects, the connect button will change to a Disconnect button. A quick fix can also be to turn off Cellular and turn it back on.

You can now close Skylight and check the system tray internet button to check on the status.

If this doesn’t work, you may need to follow additional troubleshooting.

The post Connecting Internet with Skylight (only RT3/RT4) first appeared on RTK Mobile.

Then choose, “My Product”, then click, “Check Product Status”

Then find your serial number from the back of the tablet.

Now type it into the box on Juniper’s website.

Now you can check if your tablet supports cell.

If it says Yes, your tablet is ready for an RTK Mobile SIM card. If it says no, then you might be able to use the SIM card in your Carlson rover. If you don’t have a Carlson Rover, then you might have to upgrade to a cell-enabled Carlson tablet or Carlson rover to be able to use our SIM cards.

The post Does My Tablet Support Cell? first appeared on RTK Mobile.

Listen-Listen

You will need one sim card per base and each rover/tablet combination. For example, if you have a BRx7 set up as your base station, and three other BRx7 measuring points with tablets, you will need four sim cards and plans.

The base station won’t need a tablet once it’s set up, but it will need a sim card. The three rover/tablet combo will each require a sim card either in the rover or in the tablet, but not both. A sim card in the BRx7 will use less internet and a one gigabyte plan is more than enough for that. If you use the sim card in a tablet that is cell-enabled, it can use more megabytes, but might be more convenient as you can use websites, emails or internet chat from the field.

Network Rover

If you are using NTRIP or some other service to get RTK corrections, you will need one sim card for each rover/tablet combination you have. In the example below, you would need three SIM cards.

The three rover/tablet combo will each require a sim card either in the rover or in the tablet, but not both. A sim card in the BRx7 will use less internet and a one gigabyte plan is more than enough for that. If you use the sim card in a tablet that is cell-enabled, it can use more megabytes, but might be more convenient as you can use websites, emails or internet chat from the field.

The post How Many SIM Cards Do I Need? first appeared on RTK Mobile.

When you have the “Connected, roaming” message as shown above, you know the SIM card is configured correctly and is connected to the internet. Follow these steps in the order shown if you followed the instructions here and are still having trouble.

1. Verify SIM is Activated

Login to your RTK Mobile account to see your Data plans and the ICCID number associated with each plan. The ICCID number is printed both on the credit card sized SIM carrier that your SIM was punched out of and on the SIM you put in the RT5. If you don’t know how to log into your account, you can verify the SIM status on the Activation page just by typing in the ICCID number. If it does not have a status of “Active” or “activated” you will need to associate a data plan with the SIM card.

2. Verify SIM is detected by RT5

Even though the SIM card is in the RT5, it could be seated incorrectly and not making contact.

If you are replacing a SIM card with a new one, it is best to start the RT5 without a SIM card inside before turning it off and putting the new one in.

3. Use RTKMobileAPN.bat to set APN

Power the RT5 off with the SIM out, turn it on and power it back off to put in the SIM. Download this zip file containing the batch files to set the APN. Unzip them and run RTKMobile.bat. Go to Windows start and search for “Run” and then browse to where you unzipped the files and choose RTKMobile.bat. You will get a Windows warning screen. Click More Info and the the “Run Anyway” button. You will get a security warning in a terminal where you press R. After exiting the terminal, you will need turn on Roaming. Wait two minutes after running the program to see if it gets connected. If not, power off the RT5 and back on again.

Connecting to the internet using an RTK Mobile SIM card

In the lower right area of the task bar, tap the internet icon (three types of internet icons are circled in red below) and make sure that Cellular is enabled.

Click on “Network and Internet” settings in that same area.

In the Network and Internet settings dialog choose Cellular on the left side.

In the Cellular dialog, make sure that Roam is marked.run

Note: Ignore RT5 Control Center

Do not be concerned if the 4G control is shown as off. It does not affect the Cellular modem.

The post RT5 | RTk5 Troubleshooting Checklist first appeared on RTK Mobile.